SeatSolve Terms of Use

These Terms of Use govern your use of the SeatSolve mobile application, provided by Sleepycat Software LLC("Sleepycat Software," "we," "us," or "our").

By downloading or using SeatSolve, you agree to these Terms.

1. Using SeatSolve

SeatSolve gives you a limited, personal, non-exclusive, non-transferable license to use the application on devices you own or control, subject to these Terms and the rules of the app store through which you obtained it.

You may not copy, resell, redistribute, reverse engineer, interfere with, or misuse SeatSolve except where applicable law expressly permits it.

2. Free tier and SeatSolve Pro

The free version includes one event, up to 50 guests, unlimited tables, five automatic solver runs, one saved arrangement, and CSV export. Reaching a free limit does not delete or hide existing data; it prevents additional use of that feature until Pro is unlocked.

SeatSolve Pro is an optional one-time purchase that unlocks events with up to 300 guests, unlimited events, unlimited solver runs, three arrangement variants, CSV guest import, unlimited saved arrangements, lock-and-re-solve, arrangement comparison, and detailed score explanations. It is not a subscription.

3. Purchases and refunds

Purchases are processed by Apple App Store or Google Play, not directly by Sleepycat Software.

Purchase restoration requires the same applicable store account used for the original purchase. Apple purchases do not transfer to Google accounts, and Google purchases do not transfer to Apple accounts.

Refund requests and payment disputes are handled according to the policies of the store that processed the purchase.

4. Your data

SeatSolve stores events, guests, relationships, tables, and arrangements locally on your device. You are responsible for safeguarding your device and for maintaining any backups available through your operating system or SeatSolve's backup export.

Deleting SeatSolve, deleting an event, losing the device, or experiencing device or storage failure may result in permanent loss of event data. SeatSolve does not currently provide cloud synchronization or independent cloud backups.

Our handling of information is described further in the SeatSolve Privacy Policy.

5. Your content

You retain ownership of the events, guest lists, relationships, arrangements, notes, and other content you create using SeatSolve.

You are responsible for ensuring that your content and your use of SeatSolve comply with applicable laws and do not infringe the rights of others.

6. Seating suggestions and accuracy

SeatSolve generates arrangements using automated heuristics. Results are suggestions, not guarantees, and may split groups, produce unusual assignments, or fail when the configuration is impossible.

You remain responsible for reviewing guest lists, table capacities, keep-together and keep-apart rules, and exported arrangements before relying on or distributing them.

7. Ownership

SeatSolve, including its software, design, branding, and other materials, is owned by Sleepycat Software or its licensors. These Terms do not transfer ownership of SeatSolve or grant rights beyond the limited right to use it.

8. Availability and changes

We may update, modify, suspend, or discontinue parts of SeatSolve. We do not guarantee that every feature will always be available on every device or operating-system version.

We may also update these Terms. The effective date above will be revised when updated Terms are published.

9. Disclaimer

SeatSolve is provided "as is" and "as available." To the maximum extent permitted by law, Sleepycat Software disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

SeatSolve is a planning and document-generation tool. You remain responsible for reviewing seating arrangements, guest lists, and exported documents before relying on or distributing them.

10. Limitation of liability

To the maximum extent permitted by law, Sleepycat Software will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost data, lost profits, or event or production problems arising from your use of SeatSolve.

Our total liability relating to SeatSolve will not exceed the greater of the amount you paid for SeatSolve or ten U.S. dollars.

Some jurisdictions do not allow certain warranty exclusions or liability limitations, so portions of these sections may not apply to you.

11. App Store Terms

Your use of SeatSolve is also subject to the applicable terms of Apple App Store or Google Play. If these Terms conflict with mandatory app-store terms, the applicable app-store terms control.

For applications obtained through Apple App Store, Apple is not responsible for providing maintenance or support for SeatSolve, and Apple is a third-party beneficiary of the applicable license terms.

12. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules, except where the laws of your jurisdiction require otherwise.

13. Contact

Questions about these Terms may be sent to:

Sleepycat Software LLC

seatsolve@sleepycatsoftware.com

Support information is available at the SeatSolve Support page.